Ciel-Luxe Hotels

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include luggage storage and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Central Park - 0.1 km / 0.1 mi
El Fotografo Gallery - 0.1 km / 0.1 mi
Palace of the Captains-General - 0.1 km / 0.1 mi
Centro de Formación de la Cooperación Española - 0.2 km / 0.1 mi
Antiguo Colegio de la Compañía de Jesús - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.2 mi
Palacio del Ayuntamiento - 0.3 km / 0.2 mi
Museo del Libro Antiguo - 0.3 km / 0.2 mi
Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi
Monumento a Landívar - 0.4 km / 0.2 mi
El Reposo Spa - 0.4 km / 0.3 mi
Tanque La Unión - 0.4 km / 0.3 mi
Choco Museum - 0.4 km / 0.3 mi
San Jose el Viejo Ruins - 0.4 km / 0.3 mi
Santa Catalina Arch - 0.4 km / 0.3 mi
The preferred airport for Ciel-Luxe Hotels is La Aurora Intl. Airport (GUA) - 40.8 km / 25.3 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.

Hotel policies

General

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 26
• Pet max weight (per pet) in kg is 12
• Service animals are allowed
• Pets cannot be left unattended
• Only dogs are allowed
• Pets allowed

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 26
• Pet max weight (per pet) in kg is 12
• Service animals are allowed
• Pets cannot be left unattended
• Only dogs are allowed
• Pets allowed