Novotel Venezia Mestre Castellana

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events are allowed on site
• Safety features at this property include a smoke detector and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Italian cuisine at PEOPLE BISTRO', a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mestre? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Porte di Mestre Shopping Center - 1.5 km / 0.9 mi
Ferretto Square - 1.5 km / 1 mi
Villa Salus Hospital - 1.6 km / 1 mi
M9 Mestre Museum - 2 km / 1.2 mi
Ospedale dell'Angelo - 2 km / 1.2 mi
San Giuliano Park - 4.3 km / 2.7 mi
Porto Marghera - 4.3 km / 2.7 mi
Forte Marghera - 4.6 km / 2.9 mi
Forte Bazzera - 8.8 km / 5.5 mi
Villa Foscari La Malcontenta - 10.3 km / 6.4 mi
Port of Venice - 10.4 km / 6.5 mi
Tronchetto Waterbus Stop - 10.4 km / 6.5 mi
Piazzale Roma - 10.6 km / 6.6 mi
Venice Marina - 10.7 km / 6.7 mi
Scuola Grande di San Rocco - 10.8 km / 6.7 mi
The preferred airport for Novotel Venezia Mestre Castellana is Marco Polo Airport (VCE) - 9.4 km / 5.9 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 27 to September 17.
• Pool access available from 11:00 AM to 8:00 PM.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Events/parties allowed
• No rollaway/extra beds available

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.