Fairmont Mayakoba Riviera Maya - All Inclusive

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at La Laguna, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 3 bars/lounges, or 2 beach bars. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property has 27710 square feet (2574 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
Gran Coyote Golf - 3.3 km / 2 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Chun-Zumbul (diving site) - 4.6 km / 2.9 mi
Tres Rios Ecopark - 4.1 km / 2.5 mi
28 de Julio Square - 5.3 km / 3.3 mi
Guadalupe Church - 6.6 km / 4.1 mi
Punta Esmeralda Beach - 6.8 km / 4.2 mi
Playa 88 - 6.9 km / 4.3 mi
Playa Avenida Colosio - 7.1 km / 4.4 mi
Temazcal Natura - 7.4 km / 4.6 mi
Plaza Las Americas - 7.7 km / 4.8 mi
Super Chedraui Selecto Avenida 10 - 8.1 km / 5 mi
Mario Villanueva Stadium Madrid - 8.2 km / 5.1 mi
Mamitas Beach - 8.3 km / 5.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.6 km / 26.5 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Tulum Intl. Airport (TQO) - 112.1 km / 69.7 mi

• Pool access available from 6:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 38.00 per person, per night

The resort fee includes:

• Additional inclusions
• Beach access
• Housekeeping
• In-room bottled water
• Pool access
• Sporting facilities or equipment
• Valet parking

We have included all charges provided to us by the property. The daily resort fee is charged to guests age 18 and older.