Pestana Grand Premium Ocean Resort

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Drinks are not included for half board rate bookings.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Restaurante Atrium, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Comercial Forum Madeira - 0.4 km / 0.2 mi
Doca do Cavacas Natural Pools - 0.4 km / 0.2 mi
Ponta Gorda Bathing Complex - 0.5 km / 0.3 mi
Formosa Beach - 0.7 km / 0.4 mi
Parque Canino do Jardim da Ajuda - 0.7 km / 0.4 mi
Lido Bathing Complex - 1.5 km / 0.9 mi
CityBubbles - 2 km / 1.2 mi
Estádio do Marítimo - 2.7 km / 1.7 mi
Santa Catarina Park - 3.3 km / 2.1 mi
Madeira Casino - 3.5 km / 2.2 mi
CR7 Museum - 3.6 km / 2.2 mi
Avenida do Mar - 3.7 km / 2.3 mi
Jardim de Sao Francisco - 3.9 km / 2.4 mi
Museu da Madeira Wine Company - 3.9 km / 2.4 mi
La Vie Shopping Center - 3.9 km / 2.4 mi
The preferred airport for Pestana Grand Premium Ocean Resort is Cristiano Ronaldo Airport (FNC) - 25.1 km / 15.6 mi

• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Property uses a professional cleaning service
• By ocean
• Beach nearby
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.