Indulge in a world beyond ordinary at Sheraton Grand Krakow, where luxury is not just a promise but a lifestyle, a 5-minute walk from Smok Wawelski Statue and 5 minutes by foot from Planty Park. This luxury hotel is 15 minutes walk to Main Market Square and 15 minutes walk to Wawel Castle.

Experience ultimate opulence featuring premium bedding, daily housekeeping, a flat-screen TV, air conditioning, in-room coffee & tea facilities, complimentary high-speed WiFi, room service and a private bathroom with premium toiletries, designer amenities and bespoke touches. Conveniences include bathrobes, an iron and ironing board, an in-room safe, a phone, a desk and wheelchair-accessibility.

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Property Details

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dry cleaning/laundry service
Train station pickup (surcharge)
Comprehensive recycling policy
Proposal/romance packages available
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic stirrers
Conference space size (meters) - 500
Free wired internet
Free WiFi
Number of bars/lounges - 1
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Fireplace in lobby
Airport transportation - pickup (surcharge)
Rooftop terrace
Comprehensive food waste policy
Energy-saving switches
Vegetable garden
At least 80% of all lighting comes from LEDs
Recycling
No accessible airport shuttle
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Water dispenser
Electric car charging station
Number of accessible parking spaces - 1
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Reception hall
Wheelchair-accessible van parking
Express check-in
Fully fenced
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Train station drop-off (surcharge)
Well-lit path to entrance
Garden
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Registration desk height (centimeters) - 76
Elevator door width (inches) - 44
24-hour health club
Registration desk height (inches) - 30
Elevator door width (centimeters) - 112
Water-efficient showers only
Luggage storage
Express check-out
Billiards or pool table
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Library
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Sauna
Self parking (surcharge)
Conference space
Computer station
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 5382
Concierge services
Year Built - 2004
Number of buildings/towers - 1
Total number of rooms - 230
Number of floors - 5

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Anima, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Kraków? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Smok Wawelski Statue - 0.4 km / 0.2 mi
Planty Park - 0.4 km / 0.3 mi
Royal Road - 0.5 km / 0.3 mi
Dragon's Den - 0.5 km / 0.3 mi
Archbishop's Palace - 0.7 km / 0.4 mi
Archaelogical Museum of Kraków - 0.7 km / 0.4 mi
Wawel Castle - 0.7 km / 0.4 mi
Church of Saints Peter and Paul - 0.7 km / 0.4 mi
Crown Treasury and Armoury - 0.7 km / 0.4 mi
Jagiellonian University – Collegium Juridicum - 0.7 km / 0.5 mi
Jagiellonian University - 0.7 km / 0.5 mi
Wawel Cathedral - 0.8 km / 0.5 mi
St. Francis of Assisi Church and Monastery - 0.8 km / 0.5 mi
Manggha Museum of Japanese Art and Technology - 0.8 km / 0.5 mi
Muzeum Kata - 0.9 km / 0.6 mi
The preferred airport for Sheraton Grand Krakow is John Paul II - Balice Airport (KRK) - 14.5 km / 9 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 37
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 17
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for full breakfast: approximately PLN 122 for adults and PLN 61 for children
Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
Self parking fee: PLN 125 per night (in/out privileges)
Pet fee: PLN 100.00 per accommodation, per night plus PLN 215 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: PLN 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ul. Powisle 7, Kraków, Lesser Poland 31-101, Poland

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