Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake

Hangzhou Zhejiang
Check in 2:00 PM
Check out 12:00 PM
Create lifelong memories at Sofitel Hangzhou Westlake, where family adventures begin and smiles are guaranteed for every age, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 6 minutes drive to Wulin Square and 7 minutes drive to Hangzhou China Silk Town.

Ideal for families, our rooms come with mini-refrigerator, air conditioning, daily housekeeping, premium bedding, room service, complimentary high-speed WiFi, deep soaking bathtub and a fully-stocked minibar, rollaway beds and extra space for little ones. Conveniences include bathrobes, a desk, wheelchair-accessibility, an in-room safe, an iron and ironing board and a phone.

See all nearby hotels

Property Details

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Elevator
  • Sustainability/community reinvestment (10% revenue or more)
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Express check-in
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Change of towels (on request)
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Boat tours nearby
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 3
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Terrace
  • Wheelchair accessible path of travel
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 233
  • Number of floors - 6

Check-in

Check-in is from 2:00 PM until 12:00 PM.

Front desk staff will greet guests on arrival at the property. This property’s spa will not be available until further notice.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

Other details

Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.4 km / 0.2 mi
Westlake Yintai Commercial Center - 0.5 km / 0.3 mi
No.2 Park - 0.8 km / 0.5 mi
Qinghefang Old Street - 0.9 km / 0.6 mi
Wushan Square - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Chenghuang Pavilion - 1 km / 0.6 mi
Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi
Hu Xueyan Former Residence - 1.1 km / 0.7 mi
Liulang Wenying Park - 1.1 km / 0.7 mi
Hangzhou History Museum - 1.2 km / 0.7 mi
Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi
China Academy of Art - 1.3 km / 0.8 mi
Phoenix Mosque - 1.4 km / 0.9 mi
Wushan Night Market - 1.5 km / 0.9 mi
The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 37.2 km / 23.1 mi

  • Pool access available from 11:30 AM to 8:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 288.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

333 West Lake Avenue, Hangzhou, Zhejiang 310002, China
See all nearby