Excellence Riviera Cancun - Adults Only All Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No shows require payment in full, including taxes and service fee.

Other details

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Morelos Beach - 0.6 km / 0.4 mi
Arrecife de Puerto Morelos National Park - 1.1 km / 0.7 mi
Ojo de Agua Beach - 3.8 km / 2.4 mi
Puerto Morelos Town Square - 4.2 km / 2.6 mi
San Jose Catholic Parish - 4.2 km / 2.6 mi
Puerto Morelos Artists’ Cooperative - 4.3 km / 2.6 mi
Faro Inclinado - 4.3 km / 2.7 mi
Jungle Spa - 6.6 km / 4.1 mi
Monumento Ruta de los Cenotes - 6.7 km / 4.2 mi
Dr. Alfredo Barrera Marin Botanical Garden - 6.9 km / 4.3 mi
Sanctuary of Hope and Time Capsule - 7.6 km / 4.7 mi
Petempich Bay - 8.9 km / 5.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 14.4 km / 9 mi
Go Grand Outlet Riviera Maya - 14.7 km / 9.2 mi
Grand Outlet Riviera Maya - 15.4 km / 9.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 22.9 km / 14.3 mi
Cozumel Intl. Airport (CZM) - 70 km / 43.5 mi
The preferred airport for Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• EarthCheck
• Cashless transactions are available
• Children not allowed
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed