Hotel Sombra del Agua
Stay in one of 78 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Property Details
Pamper yourself with a visit to the spa, which offers massages. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
- Distance from property (meters) - 80
- Secured parking
- Uncovered parking
- Free parking nearby
- Parking (limited spaces)
- Number of meeting rooms - 1
- Free WiFi
- Number of bars/lounges - 1
- Braille or raised signage
- Assistive listening devices available
- Internet access in public areas - surcharge
- Garden
- Wheelchair accessible parking
- Tours/ticket assistance
- Full-service spa
- Fireplace in lobby
- Distance from property (ft) - 262
- Luggage storage
- Porter/bellhop
- Multilingual staff
- Conference center
- 24-hour front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Free self parking
- Wheelchair accessible path of travel
- Concierge services
Check-in
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Other details
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Mesoamerican Museum of Jade - 0.1 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.2 km / 0.1 mi
Museo de San Cristóbal - 0.2 km / 0.2 mi
Church of San Nicolás - 0.3 km / 0.2 mi
Plaza 31 de Marzo - 0.3 km / 0.2 mi
Café Museo Café - 0.3 km / 0.2 mi
Ex-Convent of Santo Domingo - 0.4 km / 0.2 mi
Mayan Textile Center - 0.4 km / 0.2 mi
Foro Cultural Kinoki - 0.5 km / 0.3 mi
Regional Costume Museum - 0.5 km / 0.3 mi
Centro Cultural de los Altos - 0.5 km / 0.3 mi
Arches of Carmen - 0.6 km / 0.4 mi
La Merced Church - 0.6 km / 0.4 mi
Museo de Ambar - 0.7 km / 0.4 mi
Amber Museum of Chiapas - 0.7 km / 0.4 mi
The nearest major airport is Angel Albino Corzo Intl Airport (TGZ) - 76 km / 47.2 mi
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Shield between guests and staff in main contact areas
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Individually-wrapped food options are available
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Individually-wrapped food options are available for breakfast
- Masks are available to guests
- Individually-wrapped food options are available for lunch
- Protective clothing is available to guests
- Essential workers only - NO
- No rollaway/extra beds available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Commonly-touched surfaces are cleaned with disinfectant
- No elevators
Pets
- Pets not allowed
Other charges
- Fee for cooked-to-order breakfast: approximately MXN 180–220 for adults, and MXN 120–150 for children