Grand Hyatt Hangzhou
Make yourself at home in one of the 388 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
- Fitness facilities
- Indoor pool
- Hair salon
- Concierge services
- Gift shops or newsstand
- Airport transportation (surcharge)
- Conference space
- Hiking/Biking nearby
- Breakfast available (surcharge)
- Laundry facilities
- Coffee shop or café
- Health club
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Express check-out
- Dry cleaning/laundry service
- Limo or town car service available
- Full-service spa
- Spa treatment room(s)
- Steam room
- Smoke-free property
- Wedding services
- Express check-in
- Airport transportation
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Number of restaurants - 1
- Number of meeting rooms - 1
- Number of indoor pools - 1
- Conference center
- One meeting room
- Free self parking
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Train station pickup (surcharge)
- Banquet hall
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Grab a bite at Patio 青莳, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
No.2 Park - 1 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Former Residence of Sha Menghai - 1 km / 0.6 mi
Beishan St - 1.3 km / 0.8 mi
Broken Bridge - 1.4 km / 0.8 mi
Wushan Night Market - 1.5 km / 1 mi
Si Cheng Church - 1.5 km / 1 mi
China Academy of Art - 1.6 km / 1 mi
Zhejiang University First Affiliated Hospital - 1.9 km / 1.2 mi
Baochu Pagoda - 2 km / 1.2 mi
Liulang Wenying Park - 2 km / 1.3 mi
Wushan Square - 2.1 km / 1.3 mi
Bai Causeway - 2.1 km / 1.3 mi
Museum of Traditional Chinese Medicine - 2.1 km / 1.3 mi
The preferred airport for Grand Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 30.4 km / 18.9 mi
For the benefit of our customers, we have provided a rating based on our rating system.
- This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- Parking height restrictions apply
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Protective clothing is not available to guests
- No acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in and check-out are not available
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- No gap period between guest stays
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Pets not allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: CNY 194 per person (approximately)
- Airport shuttle fee: CNY 550 per vehicle (one way)
- Rollaway bed fee: CNY 288 per night