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Hotel Esencia

Hotel Esencia

Xpu-Ha QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This luxury resort is 9.8 mi (15.8 km) from Akumal Beach and 12.2 mi (19.7 km) from Ferry to Cozumel.

Make yourself at home in one of the 48 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Proposal/romance packages available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Pool umbrellas
  • Water sports equipment
  • Swimming nearby
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Scuba diving nearby
  • Sailboat on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Fitness classes on site
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Airport transportation (surcharge)
  • Eco-friendly toiletries
  • Recycling
  • LED light bulbs
  • Handrails in stairways
  • Multilingual staff
  • Free beach club on site
  • Breakfast available (surcharge)
  • Theme park shuttle (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (surcharge)
  • Games
  • Uncovered parking
  • Books
  • Uncovered parking
  • Banquet hall
  • Food and water bowls
  • Health or beauty spa nearby
  • Reception hall
  • Beach umbrellas
  • Express check-in
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Boat on site
  • Art gallery on site
  • Off-street parking
  • Walkway to water
  • Private picnics
  • Wheelchair accessible – no
  • Designer stores on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 3
  • Library
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Sauna
  • Children's pool
  • Steam room
  • Free beach cabanas
  • Free self parking
  • Free valet parking
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until 12:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a smoke detector

Other details

Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xpu-ha Beach - 0.1 km / 0.1 mi
Oasis Beach - 0.1 km / 0.1 mi
Ecopark Kantun Chi - 1.9 km / 1.2 mi
Cenote Cristalino - 2.2 km / 1.3 mi
Cenote Azul - 2.5 km / 1.6 mi
Cenote Jardín del Eden - 3.1 km / 1.9 mi
Chikinha Cenote - 3.5 km / 2.2 mi
Tajma Ha Cenote - 3.8 km / 2.4 mi
Puerto Aventuras Golf Club - 4.6 km / 2.8 mi
Puerto Aventuras Marina - 5.2 km / 3.2 mi
CEDAM Museum - 5.2 km / 3.3 mi
Fatima Bay - 5.5 km / 3.4 mi
Kantenah Lagoon - 6.2 km / 3.9 mi
Chac Mol Cenote - 6.6 km / 4.1 mi
Hekab Be Biblioteca - 15.5 km / 9.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi
Cancun Intl. Airport (CUN) - 80.7 km / 50.2 mi
The preferred airport for Hotel Esencia is Cancun Intl. Airport (CUN).

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 72 hours
  • Shield between guests and staff in main contact areas
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • Reservations are required for onsite COVID-19 testing
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No elevators
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Service fee: 15 percent
We have included all charges provided to us by the property.


Other charges

  • Fee for cooked-to-order breakfast: approximately USD 78–120 for adults, and USD 39–60 for children
  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO 77750, Mexico