Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Hotel Helvérica

Hotel Helvérica

San Cristóbal de las Casas CHIS
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at Hotel Helvérica, where every tail wag is welcomed with open arms, steps from Foro Cultural Kinoki and Church of San Nicolás. This hotel is 7 minutes walk to San Cristóbal de las Casas Cathedral and 9 minutes walk to Café Museo Café.

Enjoy hassle-free stays with a private bathroom with premium toiletries, premium bedding, room service, a flat-screen TV, daily housekeeping, a private balcony, Egyptian-cotton sheets and complimentary high-speed WiFi, thoughtful room features designed to suit every guest. Conveniences include an iron and ironing board, a desk and an in-room safe.

See all nearby hotels

Property Details

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Beaux Arts hotel include concierge services and a vending machine.

  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Vending machine
  • No accessible shuttle
  • Luggage storage
  • Parking (limited spaces)
  • Express check-in
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Free WiFi
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Garden
  • Tours/ticket assistance
  • Free self parking
  • Terrace
  • Free bicycles on site
  • Rooftop terrace
  • Concierge services
  • Year Built - 2015
  • Number of buildings/towers - 1
  • Total number of rooms - 16
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Foro Cultural Kinoki - 0.1 km / 0.1 mi
Church of San Nicolás - 0.2 km / 0.1 mi
Museo de San Cristóbal - 0.2 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.2 km / 0.1 mi
Plaza 31 de Marzo - 0.2 km / 0.2 mi
Café Museo Café - 0.3 km / 0.2 mi
Mesoamerican Museum of Jade - 0.4 km / 0.3 mi
Santo Domingo Handicraft Market - 0.4 km / 0.3 mi
Arches of Carmen - 0.5 km / 0.3 mi
Regional Costume Museum - 0.6 km / 0.4 mi
La Merced Church - 0.6 km / 0.4 mi
Centro Cultural de los Altos - 0.7 km / 0.4 mi
Amber Museum of Chiapas - 0.7 km / 0.4 mi
Ex-Convent of Santo Domingo - 0.7 km / 0.4 mi
Mayan Textile Center - 0.7 km / 0.5 mi
The preferred airport for Hotel Helvérica is Angel Albino Corzo Intl Airport (TGZ) - 76.4 km / 47.4 mi

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Noise-free rooms not guaranteed
  • No elevators

Pets

  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Heating fee: MXN 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Francisco I. Madero. No. 14, San Cristóbal de las Casas, CHIS 29200, Mexico
See all nearby