Casa Lum

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy Mexican cuisine at Casa Lum, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Foro Cultural Kinoki - 0.1 km / 0.1 mi
Café Museo Café - 0.2 km / 0.1 mi
Church of San Nicolás - 0.2 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.2 km / 0.1 mi
Museo de San Cristóbal - 0.3 km / 0.2 mi
Plaza 31 de Marzo - 0.4 km / 0.2 mi
Mesoamerican Museum of Jade - 0.5 km / 0.3 mi
Santo Domingo Handicraft Market - 0.6 km / 0.4 mi
Arches of Carmen - 0.6 km / 0.4 mi
Galeria Studio Cerrillo - 0.6 km / 0.4 mi
Centro Cultural de los Altos - 0.7 km / 0.4 mi
Regional Costume Museum - 0.7 km / 0.4 mi
Ex-Convent of Santo Domingo - 0.7 km / 0.4 mi
Mayan Textile Center - 0.7 km / 0.5 mi
La Merced Church - 0.8 km / 0.5 mi
The preferred airport for Casa Lum is Angel Albino Corzo Intl Airport (TGZ) - 76.4 km / 47.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed