hotel san mateo

Check-in

Check-in is from 2:00 PM until 7:30 PM.

The front desk is open daily from 6:30 AM - 11:30 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses eco-friendly cleaning products

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Guátika Zoo - 8.2 km / 5.1 mi
Pueblito Boyacense - 9.7 km / 6 mi
Duitama Cathedral - 12 km / 7.4 mi
Plaza De Los Libertadores - 12 km / 7.4 mi
Parque La Villa - 12.1 km / 7.5 mi
Innovo Plaza Duitama - 12.3 km / 7.6 mi
San Martin de Tours Cathedral - 12.6 km / 7.8 mi
Archaeological Museum - 13 km / 8.1 mi
Iglesia de la Virgen de Morca - 16.9 km / 10.5 mi
Lancers Monument - 19.6 km / 12.2 mi
Sochagota Lake - 21.9 km / 13.6 mi
Paipa Thermal Complex - 22.2 km / 13.8 mi
Pantano de Vargas Monumento a los 14 lanceros - 23.6 km / 14.7 mi
Manoa Parque - 30.3 km / 18.8 mi
Lake Tota - 33.8 km / 21 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.

Hotel policies

General

• Private host property
• Beach nearby
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.