Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at El Carmen Hotel, steps from Central Park and 3 minutes by foot from Antigua Guatemala Cathedral. This hotel is 7 minutes walk to Casa Santo Domingo Museum and 4 minutes walk to Museo del Libro Antiguo.

Unwind and recharge with premium bedding, relaxing in-room massage, Egyptian-cotton sheets, daily housekeeping, a private bathroom with premium toiletries, complimentary high-speed WiFi, room service, a 32-inch flat-screen TV and air conditioning. Conveniences include wheelchair-accessibility, a desk, a phone and an iron and ironing board.

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Property Details

Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Distance from property (meters) - 300
Wheelchair accessible (may have limitations)
Banquet hall
Proposal/romance packages available
Vending machine
Free parking nearby
Outdoor furniture
Number of meeting rooms - 1
Wheelchair-accessible registration desk
Free WiFi
Number of bars/lounges - 1
Garden
Stair-free path to entrance
Tours/ticket assistance
Wedding services
Free cooked-to-order breakfast
Rooftop terrace
Airport transportation (surcharge)
Accessible airport shuttle
Couples/private dining
Distance from property (ft) - 984
Luggage storage
Free breakfast
Handrails in stairways
Multilingual staff
24-hour front desk
Number of restaurants - 1
Daily
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Laundry facilities
Free self parking
Terrace
Concierge services
Total number of rooms - 22

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Choco Museum - 0.1 km / 0.1 mi
Antigua Tabaco Compania S.A. - 0.1 km / 0.1 mi
Central Park - 0.2 km / 0.1 mi
Palacio del Ayuntamiento - 0.2 km / 0.1 mi
Museo del Libro Antiguo - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.1 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
Tanque La Unión - 0.3 km / 0.2 mi
Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi
Palace of the Captains-General - 0.3 km / 0.2 mi
Museo del Hermano Pedro - 0.3 km / 0.2 mi
El Fotografo Gallery - 0.4 km / 0.2 mi
Santa Catalina Arch - 0.4 km / 0.3 mi
Santa Clara Convent - 0.4 km / 0.3 mi
Antiguo Colegio de la Compañía de Jesús - 0.4 km / 0.3 mi
The preferred airport for El Carmen Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.2 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Contactless check-in is available
Essential workers only - NO
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez , Guatemala

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