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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Cancun QROO
Check in 4:00 PM
Check out 10:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 8 2025 to February 28 2026 (dates subject to change):

  • Tennis courts
The property will be renovating from December 15 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the resort will make every effort to minimize noise and disturbance.

Begin your wellness journey at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 15 minutes walk to Hotel Zone Beaches and 15 minutes drive to Delfines Beach.

Pamper yourself thanks to complimentary high-speed WiFi, a 32-inch flat-screen TV, a private balcony, premium bedding, jetted bathtub, room service, in-room coffee & tea facilities and air conditioning, in-room treatments and spa robes. Conveniences include a kitchenette, a desk, an in-room safe, bathrobes, a full kitchen, a phone and an iron and ironing board.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless internet access, concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Shopping on site
  • Comprehensive recycling policy
  • Lockers available
  • Pool umbrellas
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 1
  • Number of hot tubs - 4
  • Number of outdoor pools - 4
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Water skiing nearby
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Recycling
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Parasailing nearby
  • Multilingual staff
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Basketball on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Assistive listening devices in meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Full-service spa
  • Volleyball on site
  • 24-hour fitness facilities
  • Miniature golf on site
  • Luggage storage
  • Grocery/convenience store
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 3
  • Golfing nearby
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Children's pool
  • Surfing/bodyboarding nearby
  • Free self parking
  • Free valet parking
  • Waterslide
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Year Built - 2007
  • Number of buildings/towers - 1
  • Total number of rooms - 560
  • Number of floors - 8

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Oceano, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tequila Museum - 0.1 km / 0.1 mi
El Sol de Cancun - 0.1 km / 0.1 mi
La Isla Shopping Mall - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.2 km / 0.1 mi
Isla Dorada - 0.3 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.3 km / 0.2 mi
Yamil Lu'um Archaeological Zone - 0.3 km / 0.2 mi
Kukulcan Plaza Shopping Mall - 0.7 km / 0.4 mi
Marlin Beach - 0.8 km / 0.5 mi
Hotel Zone Beaches - 0.8 km / 0.5 mi
Luxury Avenue Shopping Mall - 1 km / 0.6 mi
Ballenas Beach - 2 km / 1.2 mi
Chac Mool Beach - 2.8 km / 1.7 mi
Aquaworld - 3.1 km / 1.9 mi
Forum By The Sea Mall - 3.2 km / 2 mi
The preferred airport for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is Cancun Intl. Airport (CUN) - 19.8 km / 12.3 mi

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing
  • Green Key Global

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

KM. 12.5 Blvd Kukulcan, Cancun, QROO 77500, Mexico
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