Check-in is from 2:00 PM until 5:30 PM.
Guests must be at least 18 to check-in.
The front desk is open daily from 8:30 AM - 5:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Factory 47 Bar - 47 Hang Buom Street, Hoan Kiem Ward, Hanoi]. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
