Acanto Playa del Carmen, Trademark Collection by Wyndham

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 21 to check-in.

This property offers transfers from the airport and bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Other details

Satisfy your appetite at the aparthotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 8 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This aparthotel has 600 square feet (56 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Calle Corazón - 0.2 km / 0.1 mi
Calle 12 - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Mamitas Beach - 0.4 km / 0.3 mi
Pier Navega - 0.4 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Frida Kahlo Museum - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Central Square - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Mercado Playa del Carmen - 0.7 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.7 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.5 km / 21.4 mi
Cancun Intl. Airport (CUN) - 56.1 km / 34.9 mi
The preferred airport for Acanto Playa del Carmen, Trademark Collection by Wyndham is Cancun Intl. Airport (CUN).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Beach nearby
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 10
• Pet max weight (per pet) in kg is 5
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed