Cat Ba Sena Valley Retreat

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Quiet hours are enforced at the property from 10:30 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the grocery/convenience store, or stay in and take advantage of the lodge's room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the lodge pool.A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cat Ba National Park - 0.6 km / 0.4 mi
Thien Ung Pagoda - 4.2 km / 2.6 mi
Butterfly Valley - 6.8 km / 4.2 mi
Tung Thu Beach - 9 km / 5.6 mi
Trung Trang Cave - 9.8 km / 6.1 mi
Cat Ba Wholesale Market - 9.8 km / 6.1 mi
Lan Ha Bay - 10.6 km / 6.6 mi
Bến Bèo - 10.6 km / 6.6 mi
Military Hospital Cave - 10.8 km / 6.7 mi
Cat Co Beach - 11.3 km / 7 mi
Cannon Fort - 11.4 km / 7.1 mi
Hai Ha Gia Luan Mother Temple - 16.8 km / 10.5 mi
Tuan Chau Beach - 27.2 km / 16.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 41.4 km / 25.7 mi
Noi Bai Intl. Airport (HAN) - 174.2 km / 108.2 mi

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• By ocean
• Cashless transactions are available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed