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Playa Esperanza Resort

Playa Esperanza Resort

Muro Mallorca
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more
When you stay at Playa Esperanza Resort in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 8 minutes from Alcúdia Port. This upscale hotel is 1.9 mi (3.1 km) from Alcúdia Beach and 9.8 mi (15.8 km) from Pollensa Port.

Make yourself at home in one of the 565 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Distance from property (meters) - 50
  • Shopping on site
  • Newspapers in lobby (surcharge)
  • Free parking nearby
  • Parking (limited spaces)
  • Front entrance ramp
  • Pool umbrellas
  • Bicycle cleaning area
  • Number of meeting rooms - 1
  • Conference space size (meters) - 300
  • Shared microwave
  • Swimming pool
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 3
  • Number of spa tubs - 1
  • Number of outdoor pools - 3
  • Number of indoor pools - 1
  • Water skiing nearby
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 164
  • Outdoor tennis courts - 1
  • Parasailing nearby
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 2
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Supervised childcare/activities (free)
  • Bicycle rentals on site
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Street parking
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free use of nearby fitness center
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • 24-hour fitness facilities
  • Boat tours nearby
  • Luggage storage
  • Grocery/convenience store
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Archery on site
  • Playground on site
  • Number of restaurants - 2
  • Library
  • Golfing nearby
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Kayaking nearby
  • Conference space
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Mountain biking on site
  • Conference space size (feet) - 3229

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The "Assigned at Check-in" room layout and furnishings may differ from the photos shown. This property enforces a strict dress code during dinner in the restaurant. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Men are required to wear trousers (long pants) for dinner.

Other details

Grab a bite at Speisesaal, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 3 poolside bars. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Muro? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa de Muro - 0.4 km / 0.3 mi
Albufera Natural Park - 1.9 km / 1.2 mi
Platja dels Francesos - 1.9 km / 1.2 mi
Es Comú - 2.8 km / 1.7 mi
Alcúdia Beach - 3.1 km / 1.9 mi
Cova de Sant Martí - 3.5 km / 2.2 mi
Hidropark - 4.9 km / 3 mi
Playa de Can Picafort - 4.8 km / 3 mi
Roman Remains of Pollentia - 5.5 km / 3.4 mi
Alcúdia Port - 5.5 km / 3.4 mi
Museu de Sant Jaume - 5.9 km / 3.7 mi
Pollentia Monographic Museum - 5.9 km / 3.7 mi
San Jaume Church - 5.9 km / 3.7 mi
Ca’n Domènech - 6 km / 3.7 mi
Auditori d'Alcúdia - 6.2 km / 3.9 mi
The preferred airport for Playa Esperanza Resort is Palma de Mallorca Airport (PMI) - 64.3 km / 39.9 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.


Hotel policies

General

  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.


Other charges

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida de la Albufera No 4, Muro, Mallorca 7458, Spain