Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The name on the reservation must match the name on the guest's photo identification provided at check-in.

Other details

Enjoy a meal at Ixchel Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tijuana? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Toreo City Complex - 0.4 km / 0.2 mi
Plaza Financiera Rio - 0.7 km / 0.4 mi
CAS Visa USA - 0.9 km / 0.6 mi
Plaza Rio Commercial Center - 1.1 km / 0.7 mi
Plaza Landmark Tijuana Shopping Center - 1.2 km / 0.8 mi
Tijuana Medical Corp - 1.2 km / 0.8 mi
Hidalgo Market - 1.3 km / 0.8 mi
Tijuana Brewery - 1.4 km / 0.9 mi
Centro Cultural Tijuana - 1.5 km / 0.9 mi
Paseo Chapultepec - 1.5 km / 1 mi
Museum of the Californias - 1.6 km / 1 mi
Hospital Angeles Tijuana - 1.6 km / 1 mi
CREA Sports Field - 1.7 km / 1 mi
Av Revolución - 1.7 km / 1 mi
Tijuana City Hall - 2 km / 1.2 mi
The nearest airports are:
Tijuana Intl. Airport (TIJ) - 7.1 km / 4.4 mi
San Diego Intl. Airport (SAN) - 33.6 km / 20.9 mi
San Diego, CA (MYF-Montgomery Field) - 38.1 km / 23.7 mi
San Diego, CA (SEE-Gillespie Field) - 45.1 km / 28 mi
The preferred airport for Hotel Palacio Azteca Tijuana, Trademark by Wyndham is Tijuana Intl. Airport (TIJ).

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed