Hotel Cartagena Plaza

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector and a security system

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Le Place, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bocagrande Beach - 0.1 km / 0.1 mi
Rio Cartagena Casino - 0.3 km / 0.2 mi
Centro Comercial Nao - 0.4 km / 0.3 mi
Malecón Bahía de las Ánimas - 0.6 km / 0.4 mi
El Laguito Beach - 1 km / 0.7 mi
Plaza Bocagrande Commercial Center - 1.1 km / 0.7 mi
Castillo Grande Beach - 1.4 km / 0.9 mi
Castillo Grande Beach Plaza - 1.4 km / 0.9 mi
Hospital Naval de Cartagena - 1.8 km / 1.1 mi
Bodeguita Dock - 2.2 km / 1.4 mi
La Marina Park - 2.2 km / 1.4 mi
Parque de La Marina - 2.2 km / 1.4 mi
Alcaldia (City Hall) Cartagena - 2.5 km / 1.5 mi
Aduana Square - 2.6 km / 1.6 mi
Caribbean Naval Museum - 2.6 km / 1.6 mi
The preferred airport for Hotel Cartagena Plaza is Rafael Nunez Intl. Airport (CTG) - 8.1 km / 5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Up to 4 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 12
• Contactless check-in is available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Guests must provide health documentation

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).