Hotel & Spa Hacienda de Cortes

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Other details

Enjoy international cuisine at LA CASONA, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cuernavaca? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Chapultepec Ecological Park - 1 km / 0.6 mi
Balneario La Cascada - 1 km / 0.6 mi
Tabachines Golf Club - 2.2 km / 1.4 mi
Forum Cuernavaca - 2.6 km / 1.6 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 2.9 km / 1.8 mi
Artisanal Market - 4.2 km / 2.6 mi
Juarez Garden - 4.2 km / 2.6 mi
Palacio de Gobierno - 4.3 km / 2.7 mi
MMAPO Morelense Folk Art Museum - 4.3 km / 2.7 mi
Recinto de la Catedral - 4.3 km / 2.7 mi
Juan Soriano Museum - 4.4 km / 2.7 mi
Galerias Cuernavaca Mall - 4.5 km / 2.8 mi
Museum of the City of Cuernavaca - 4.6 km / 2.9 mi
Teopanzolco Archaeological Zone - 4.7 km / 2.9 mi
AVERANDA - 4.7 km / 2.9 mi
The nearest major airport is Benito Juarez International Airport (MEX) - 96.7 km / 60.1 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• EarthCheck
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed