Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at The Park, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hekab Be Biblioteca - 4.1 km / 2.6 mi
Akumal Ecological Center - 4.4 km / 2.7 mi
Akumal Beach - 4.5 km / 2.8 mi
Xpu-ha Beach - 8.5 km / 5.3 mi
Tajma Ha Cenote - 8.6 km / 5.3 mi
Ecopark Kantun Chi - 9 km / 5.6 mi
Cenote Cristalino - 9.4 km / 5.8 mi
Cenote Azul - 9.5 km / 5.9 mi
Cenote Jardín del Eden - 10.1 km / 6.3 mi
Half Moon Bay - 10.2 km / 6.3 mi
Chikinha Cenote - 10.5 km / 6.5 mi
Yal-ku Lagoon - 10.7 km / 6.7 mi
Riviera Maya Golf Club - 11 km / 6.8 mi
Aktun Chen - 11 km / 6.8 mi
Puerto Aventuras Golf Club - 11.6 km / 7.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 49.4 km / 30.7 mi
Tulum Intl. Airport (TQO) - 73.9 km / 45.9 mi
Cancun Intl. Airport (CUN) - 87.8 km / 54.5 mi
The preferred airport for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN).

• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• By ocean
• Car recommended
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 3.17 per accommodation, per night. This tax does not apply to children under 12 years of age.
• Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.