Name: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland, 1010, NZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Auckland

Check in 3:00 PM

Check out 11:00 AM

Create lifelong memories at Sofitel Auckland Viaduct Harbour, where family adventures begin and smiles are guaranteed for every age, Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 15 minutes walk to Queen Street Shopping District and 15 minutes walk to Princes Wharf.

Ideal for families, our rooms come with complimentary high-speed WiFi, a fully-stocked minibar, a private balcony, deep soaking bathtub, rainfall showerhead, a private bathroom with premium toiletries, mini-refrigerator and room service, rollaway beds and extra space for little ones. Conveniences include an iron and ironing board, a phone, a desk, wheelchair-accessibility, bathrobes and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 500
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Sailing nearby
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of hot tubs - 1
Number of indoor pools - 1
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Comprehensive food waste policy
Airport transportation (surcharge)
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Covered parking
Wheelchair accessible
Humane animal treatment
Wheelchair-accessible concierge desk
Vending machine
Secured parking
Express check-in
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Spa treatment room(s)
Marina on site
Change of towels (on request)
Full-service spa
Boat tours nearby
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Library
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Hiking/biking trails nearby
Surfing/bodyboarding nearby
Conference space
Valet parking (surcharge)
Terrace
Computer station
ATM/banking
Conference space size (feet) - 5380
24-hour business center
Concierge services
Year Built - 2005
Number of buildings/towers - 1
Total number of rooms - 88
Number of floors - 5

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Victoria Park - 0.3 km / 0.2 mi
ASB Waterfront Theatre - 0.4 km / 0.3 mi
ANZ Viaduct Events Centre - 0.5 km / 0.3 mi
Victoria Park Market - 0.7 km / 0.4 mi
New Zealand Maritime Museum - 0.9 km / 0.5 mi
Sky Tower - 0.9 km / 0.6 mi
SkyCity Casino - 0.9 km / 0.6 mi
Queen Street Shopping District - 0.9 km / 0.6 mi
Princes Wharf - 1 km / 0.6 mi
Commercial Bay - 1 km / 0.6 mi
Kawakawa Bay - 1 km / 0.6 mi
La Cigale Market at Britomart - 1.1 km / 0.7 mi
High Street - 1.1 km / 0.7 mi
Auckland Ferry Terminal - 1.2 km / 0.7 mi
Queens Wharf - 1.2 km / 0.7 mi
The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL) - 27.4 km / 17 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQIA+ friendly
Parking height restrictions apply
Cashless transactions are available
Contactless check-in is available
Property does not offer onsite COVID-19 testing
Qualmark Sustainable Tourism Business Award

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Other charges

Fee for buffet breakfast: approximately NZD 52 per person
Airport shuttle fee: NZD 42 per person (one-way)
Covered valet parking fee: NZD 52 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: NZD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

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