Fiesta Americana Cancun Villas

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at La Palapa, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Plaza Caracol Mall - 0.2 km / 0.1 mi
Nichupté Lagoon - 0.3 km / 0.2 mi
Playa Ancha - 0.4 km / 0.3 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Caracol Beach - 0.7 km / 0.4 mi
Cancun Convention Center - 0.9 km / 0.6 mi
Forum By The Sea Mall - 0.9 km / 0.6 mi
Forum Beach - 1 km / 0.6 mi
Gaviota Azul Beach - 1 km / 0.6 mi
Chac Mool Beach - 1.4 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 1.7 km / 1 mi
Tortuga Beach - 2.3 km / 1.4 mi
Langosta Beach - 3.5 km / 2.2 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 24 km / 14.9 mi
Tulum Intl. Airport (TQO) - 177.3 km / 110.2 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• Events/parties not allowed
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 4.98 per accommodation, per night

We have included all charges provided to us by the property.