El Dorado Casitas Royale, All & More Inclusive - Adults Only

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Visit one of the 2 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.

Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Paraiso Golf Course - 4.8 km / 3 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 5.4 km / 3.4 mi
Nicklaus Design Golf Course - 5.9 km / 3.6 mi
Paradise Beach - 7.1 km / 4.4 mi
Dr. Alfredo Barrera Marin Botanical Garden - 7.1 km / 4.4 mi
Sanctuary of Hope and Time Capsule - 7.1 km / 4.4 mi
Monumento Ruta de los Cenotes - 9 km / 5.6 mi
Maroma Beach - 10.2 km / 6.4 mi
Jungle Spa - 10.9 km / 6.8 mi
Puerto Morelos Town Square - 11.2 km / 7 mi
San Jose Catholic Parish - 11.2 km / 7 mi
Ojo de Agua Beach - 11.3 km / 7 mi
Faro Inclinado - 11.3 km / 7 mi
Puerto Morelos Artists’ Cooperative - 11.5 km / 7.1 mi
Virgen Beach - 13.1 km / 8.2 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 32.6 km / 20.2 mi
Cozumel Intl. Airport (CZM) - 57.5 km / 35.7 mi
The preferred airport for El Dorado Casitas Royale, All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Guest will receive an email before arrival 5 days
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed