Sheraton Maria Isabel Mexico City Reforma

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
U.S. Embassy - 0.1 km / 0.1 mi
Angel of Independence Monument - 0.2 km / 0.1 mi
Paseo de la Reforma - 0.2 km / 0.1 mi
British Embassy - 0.4 km / 0.3 mi
Diana the Huntress Fountain - 0.6 km / 0.4 mi
Reforma 222 - 0.7 km / 0.4 mi
Cuauhtemoc Monument - 0.9 km / 0.5 mi
Avenida Insurgentes - 1 km / 0.6 mi
Torre Mayor - 1 km / 0.6 mi
Cibeles Fountain - 1.1 km / 0.7 mi
Museo de Cera - 1.3 km / 0.8 mi
Spain Park - 1.8 km / 1.1 mi
Monument to the Revolution - 1.9 km / 1.2 mi
Pemex Executive Tower - 1.9 km / 1.2 mi
Mexico Park - 1.9 km / 1.2 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 14.7 km / 9.1 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42.4 km / 26.3 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58.4 km / 36.3 mi
The preferred airport for Sheraton Maria Isabel Mexico City Reforma is Benito Juarez International Airport (MEX).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 40
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed