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Viceroy Riviera Maya All Inclusive

Viceroy Riviera Maya All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from May 26 2025 to December 31 2026 (dates subject to change).

Discover a paradise for pets and their owners at Viceroy Riviera Maya All Inclusive, where four-legged travelers are treated like VIP guests, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 20 minutes drive to Playa del Carmen Main Beach and 25 minutes drive to Maroma Beach.

Relax in accommodations featuring premium bedding, a fully-stocked minibar, deep soaking bathtub, complimentary high-speed WiFi, a private pool, complimentary daily newspaper, air conditioning and in-room coffee & tea facilities, easy-clean surfaces and versatile comforts. Conveniences include a phone, an iron and ironing board, an in-room safe and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Free full breakfast
  • Reception hall
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Scuba diving on site
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Number of restaurants - 2
  • Library
  • Daily
  • Safe-deposit box at front desk
  • Fitness facilities
  • Valet parking (surcharge)
  • Terrace
  • Concierge services
  • Year Built - 2012
  • Total number of rooms - 41

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher

Other details

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.1 km / 0.1 mi
Chun-Zumbul (diving site) - 0.4 km / 0.2 mi
Punta Esmeralda Beach - 2.8 km / 1.8 mi
Gran Coyote Golf - 3.4 km / 2.1 mi
Playa 88 - 3.5 km / 2.2 mi
Playa Avenida Colosio - 3.9 km / 2.5 mi
El Camaleón Mayakoba Golf Course - 4.4 km / 2.8 mi
Coco Beach - 4.5 km / 2.8 mi
Guadalupe Church - 4.7 km / 2.9 mi
28 de Julio Square - 6.2 km / 3.9 mi
Super Chedraui Selecto Avenida 10 - 8.3 km / 5.1 mi
Temazcal Natura - 8.3 km / 5.2 mi
Mamitas Beach - 8.4 km / 5.2 mi
Playa del Carmen Main Beach - 8.6 km / 5.4 mi
Plaza Las Americas - 8.8 km / 5.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi
Cancun Intl. Airport (CUN) - 53.5 km / 33.2 mi
The preferred airport for Viceroy Riviera Maya All Inclusive is Cancun Intl. Airport (CUN).

  • Guests under 14 years old are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Minimum guest age is 14
  • No rollaway/extra beds available
  • Caters to adults only
  • By ocean
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Fraccion 7, MZ 20 Lote 5 y 6, Playa del Carmen, QROO 77710, Mexico
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