Viceroy Riviera Maya All Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.1 km / 0.1 mi
Punta Esmeralda Beach - 2.8 km / 1.8 mi
Gran Coyote Golf - 3.4 km / 2.1 mi
Playa 88 - 3.5 km / 2.2 mi
Playa Avenida Colosio - 3.9 km / 2.5 mi
El Camaleón Mayakoba Golf Course - 4.4 km / 2.8 mi
Guadalupe Church - 4.7 km / 2.9 mi
28 de Julio Square - 6.2 km / 3.9 mi
Temazcal Natura - 8.3 km / 5.2 mi
Mamitas Beach - 8.4 km / 5.2 mi
Playa del Carmen Main Beach - 8.6 km / 5.4 mi
Plaza Las Americas - 8.8 km / 5.4 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
Tres Rios Ecopark - 9.5 km / 5.9 mi
Cenote Chaak Tun - 9.6 km / 5.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.8 km / 26.6 mi
Cancun Intl. Airport (CUN) - 53.5 km / 33.2 mi
The preferred airport for Viceroy Riviera Maya All Inclusive is Cancun Intl. Airport (CUN).

• Guests under 14 years old are not permitted at this adults-only property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property:

• Resort fee: 16 percent of room rate

The resort fee includes:

• Fitness center access
• In-room coffee
• Newspaper

We have included all charges provided to us by the property.