Shangri-La Shenzhen
Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Property Details
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Babysitting or childcare (surcharge)
- Pool umbrellas
- Limo or town car service available
- Free WiFi
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of outdoor pools - 1
- Tours/ticket assistance
- Airport transportation (surcharge)
- Multilingual staff
- Breakfast available (surcharge)
- Number of coffee shops/cafes - 1
- Laundry facilities
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Ballroom
- Express check-in
- Meeting rooms
- Wheelchair-accessible registration desk
- Spa treatment room(s)
- Arcade/game room
- Garden
- Free newspapers in lobby
- Wedding services
- Full-service spa
- Miniature golf on site
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Lifeguard on site
- Number of restaurants - 4
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Children's pool
- Steam room
- Free self parking
- Hair salon
- Pool sun loungers
- Wheelchair accessible path of travel
- ATM/banking
- Concierge services
Check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
Other details
Grab a bite at Shang Palace, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
The MixC Shopping Mall - 0.7 km / 0.4 mi
Luohu Port - 1 km / 0.6 mi
Luohu Commercial City - 1 km / 0.6 mi
International Foreign Trade Center - 1.5 km / 0.9 mi
Dongmen Pedestrian Street - 2 km / 1.2 mi
Shenzhen Museum - 2.2 km / 1.4 mi
Shenzhen Grand Theater - 2.3 km / 1.4 mi
KK Mall - 2.4 km / 1.5 mi
Huaqiangbei - 2.4 km / 1.5 mi
Shenzhen Science and Technology Museum - 2.5 km / 1.6 mi
Honghu Park - 3.3 km / 2 mi
SEG Electronics - 3.4 km / 2.1 mi
Shenzhen Central Park - 4.5 km / 2.8 mi
Shenzhen International Exhibition Center - 4.7 km / 2.9 mi
Shenzhen Art Museum - 6 km / 3.8 mi
The nearest airports are:
Hong Kong International Airport (HKG) - 52.3 km / 32.5 mi
Shenzhen Intl. Airport (SZX) - 40.4 km / 25.1 mi
The preferred airport for Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX).
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Contactless check-out is available
- Shield between guests and staff in main contact areas
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Individually-wrapped food options are available
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Individually-wrapped food options are available for breakfast
- Masks are available to guests
- Individually-wrapped food options are available for lunch
- Contactless check-in is available
- Essential workers only - NO
- Gloves are available to guests
- No cribs (infant beds) available
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Pets not allowed
Other charges
- Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
- Airport shuttle fee: CNY 600 per vehicle