The Fives Beach Hotel - Á la Carte All Inclusive

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy pizza at SEA OLIVE - TRATTORIA, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 8 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.7 km / 0.4 mi
Chun-Zumbul (diving site) - 0.9 km / 0.6 mi
Gran Coyote Golf - 2.7 km / 1.7 mi
Punta Esmeralda Beach - 3.4 km / 2.1 mi
El Camaleón Mayakoba Golf Course - 3.8 km / 2.4 mi
Playa 88 - 4 km / 2.5 mi
Playa Avenida Colosio - 4.5 km / 2.8 mi
28 de Julio Square - 5.3 km / 3.3 mi
Guadalupe Church - 6.1 km / 3.8 mi
Temazcal Natura - 6.8 km / 4.2 mi
Mario Villanueva Stadium Madrid - 7.7 km / 4.8 mi
Mamitas Beach - 7.8 km / 4.9 mi
Plaza Las Americas - 7.9 km / 4.9 mi
Playa del Carmen Main Beach - 8 km / 5 mi
Super Chedraui Selecto Avenida 10 - 8.2 km / 5.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42 km / 26.1 mi
Cancun Intl. Airport (CUN) - 51 km / 31.7 mi
Tulum Intl. Airport (TQO) - 111.7 km / 69.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• EarthCheck
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed