Name: Hotel Fenix Gran Meliá - The Leading Hotels of the World
Address: Hermosilla 2, Madrid, 28001, ES
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Madrid Madrid

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Hotel Fenix Gran Meliá - The Leading Hotels of the World, where relaxation is an art form, you'll be within a 15-minute walk of U.S. Embassy and Gran Via. This luxury hotel is 3 minutes drive to Prado Museum and 6 minutes drive to El Retiro Park.

Rejuvenate with complimentary high-speed WiFi, a 37-inch flat-screen TV, daily housekeeping, relaxing in-room massage, premium bedding, complimentary daily newspaper, a fully-stocked minibar and deep soaking bathtub, direct access to our luxury spa. Conveniences include bathrobes, a desk, a phone and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Proposal/romance packages available
Reception hall
Babysitting or childcare (surcharge)
Outdoor furniture
Express check-in
Fully fenced
Number of meeting rooms - 6
Conference space size (meters) - 600
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Health club
Free newspapers in lobby
Tours/ticket assistance
Wedding services
Full-service spa
Area shuttle (surcharge)
Airport transportation (surcharge)
Accessible airport shuttle
Recycling
LED light bulbs
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Electric car charging station
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Elevator
Self parking (surcharge)
Conference space
Fitness facilities
Terrace
Conference space size (feet) - 6458
24-hour business center
Concierge services
Year Built - 1953
Number of buildings/towers - 1
Total number of rooms - 186
Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.1 km / 0.1 mi
Plaza de Colon - 0.2 km / 0.1 mi
El Corte Inglés - 0.3 km / 0.2 mi
National Archaeological Museum - 0.4 km / 0.3 mi
ABC Serrano - 0.6 km / 0.4 mi
Puerta de Alcalá - 0.9 km / 0.5 mi
Paseo del Prado - 0.9 km / 0.6 mi
Calle de Alcalá - 0.9 km / 0.6 mi
Plaza de Cibeles - 0.9 km / 0.6 mi
U.S. Embassy - 1.1 km / 0.7 mi
Nuevo Teatro Alcala - 1.2 km / 0.7 mi
Gran Via - 1.2 km / 0.8 mi
Círculo de Bellas Artes - 1.3 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.3 km / 0.8 mi
The preferred airport for Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
LGBTQIA+ friendly
EarthCheck

Pets

Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Other charges

Fee for buffet breakfast: approximately EUR 40 per person
Airport shuttle fee: EUR 105 per vehicle (one way)
Self parking fee: EUR 45.00 per day
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Hermosilla 2, Madrid, Madrid 28001, Spain

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