Grand Hyatt Shanghai

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property requires guests to wear swim caps in the pool.
• It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

Other details

For lunch or dinner, stop by Canton, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 30139 square feet (2800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jin Mao Tower - 0.2 km / 0.1 mi
IFC Mall - 0.4 km / 0.2 mi
Lujiazui Central Greenland - 0.4 km / 0.3 mi
Shanghai Stock Exchange - 0.6 km / 0.3 mi
Shanghai Tower - 0.6 km / 0.4 mi
Shanghai World Financial Center - 0.7 km / 0.4 mi
Lujiazui Jingting - 0.9 km / 0.6 mi
Pudong Riverside Promenade and Park - 1.1 km / 0.7 mi
Super Brand Mall - 1.2 km / 0.8 mi
Oriental Pearl Tower - 1.3 km / 0.8 mi
Shanghai Municipal History Museum - 1.5 km / 0.9 mi
Huangpu River - 1.5 km / 0.9 mi
Museum at Fairmont Peace Hotel - 1.8 km / 1.1 mi
Bund Sightseeing Tunnel - 1.8 km / 1.1 mi
Shanghai International Cruise Ship Terminal - 1.8 km / 1.1 mi
The nearest airports are:
Hongqiao International Airport (SHA) - 18.8 km / 11.7 mi
Shanghai Pudong Intl. Airport (PVG) - 40.1 km / 24.9 mi
The preferred airport for Grand Hyatt Shanghai is Hongqiao International Airport (SHA).

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed