Name: Shangri-La Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur, 50250, MY
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Kuala Lumpur

Check in 2:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Shangri-La Kuala Lumpur, where every moment is designed to delight both kids and parents, within a 15-minute walk of Petronas Twin Towers and Kuala Lumpur Tower. This family-friendly hotel is 15 minutes walk to Suria KLCC Shopping Centre and 20 minutes walk to Pavilion Kuala Lumpur.

Kids stay happy thanks to rainfall showerhead, relaxing in-room massage, in-room coffee & tea facilities, a private bathroom with premium toiletries, a flat-screen TV, a fully-stocked minibar, air conditioning and premium bedding, kid-friendly amenities and movie nights. Conveniences include bathrobes, wheelchair-accessibility, a phone, a desk, an iron and ironing board and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Train station pickup (surcharge)
Number of meeting rooms - 15
Conference space size (meters) - 7857
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Shopping center shuttle (surcharge)
Fitness classes on site
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Multilingual staff
Conference center
Wheelchairs available on site
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Express check-in
Wheelchair-accessible path to elevator
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible public washroom
Health club
Garden
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Full-service spa
Supervised childcare/activities (surcharge)
Elevator door width (inches) - 45
Elevator door width (centimeters) - 114
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Golfing nearby
Safe-deposit box at front desk
Sauna
Children's pool
Steam room
Free self parking
Conference space
Terrace
Computer station
Hair salon
Pool sun loungers
Conference space size (feet) - 84573
Concierge services
Total number of rooms - 662
Number of floors - 28

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Kuala Lumpur? This hotel has 84573 square feet (7857 square meters) of space consisting of a conference center and 15 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kuala Lumpur Forest Eco Park - 0.3 km / 0.2 mi
Kuala Lumpur Convention Centre - 0.9 km / 0.6 mi
Kuala Lumpur Tower - 0.9 km / 0.6 mi
Petrosains Science Discovery Centre - 1 km / 0.6 mi
Suria KLCC Shopping Centre - 1 km / 0.6 mi
Changkat Bukit Bintang - 1 km / 0.6 mi
Petronas Twin Towers - 1.1 km / 0.7 mi
Pavilion Kuala Lumpur - 1.2 km / 0.7 mi
Fahrenheit 88 Shopping Mall - 1.3 km / 0.8 mi
Jalan Alor - 1.3 km / 0.8 mi
KLCC Park - 1.3 km / 0.8 mi
Lot 10 Shopping Centre - 1.3 km / 0.8 mi
Kottu Malai Pillayar Temple - 1.4 km / 0.9 mi
Sungei Wang Plaza - 1.4 km / 0.9 mi
Masjid Jamek Kampung Bahru Mosque - 1.5 km / 0.9 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 25.5 km / 15.8 mi
Kuala Lumpur International Airport (KUL) - 61.1 km / 38 mi
The preferred airport for Shangri-La Kuala Lumpur is Kuala Lumpur International Airport (KUL).

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Contactless check-in is available
Essential workers only - NO

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

11 Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

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