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1800 244 400 INTL. +61 3 8827 0770
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Biwa Tulum

Biwa Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

  • Dry cleaning/laundry service
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Health or beauty spa nearby
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Front entrance ramp
  • Coworking spaces
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Beach towels
  • Beach shuttle (surcharge)
  • Rooftop terrace
  • Elevator door width (inches) - 35
  • Airport transportation (surcharge)
  • Elevator door width (centimeters) - 44
  • No accessible shuttle
  • Luggage storage
  • Billiards or pool table
  • Multilingual staff
  • Front desk (limited hours)
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • Bicycle rentals on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.9 km / 0.6 mi
Hospital de Tulum - 1.3 km / 0.8 mi
Cenote Calavera - 1.8 km / 1.1 mi
Temple of Doom - 1.8 km / 1.1 mi
Tulum National Park - 2.2 km / 1.3 mi
Tulum Mayan Ruins - 3.4 km / 2.1 mi
Gran Cenote - 3.7 km / 2.3 mi
Tulum Beer Spa - 4.8 km / 3 mi
Tulum Letters - 4.8 km / 3 mi
Playa Ruinas - 3.7 km / 2.3 mi
Cenote Crystal - 5 km / 3.1 mi
SFER IK - 5 km / 3.1 mi
Las Palmas Public Beach - 5.6 km / 3.5 mi
Tulum Beach - 6.2 km / 3.9 mi
Playa Paraiso - 6.4 km / 4 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 117.9 km / 73.2 mi
The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).

  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Other charges

  • Fee for local cuisine breakfast: approximately USD 10–25 for adults, and USD 8–25 for children
  • Airport shuttle fee: USD 225 per vehicle (roundtrip, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Bubulek Entre Av, Tulum, QROO 77780, Mexico
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