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Kampala Serena Hotel

Kampala Serena Hotel

Kampala
Check in 12:00 PM
Check out 10:00 AM
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This luxury hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.

Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 16
  • Conference space size (meters) - 956
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Free breakfast
  • Conference center
  • Daily
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wine release events
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Express check-in
  • Spa treatment room(s)
  • Health club
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Art gallery on site
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 6
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 10290
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 12:00 PM until 6:00 PM.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Uganda Golf Course - 0.7 km / 0.4 mi
The Parliament of the Republic of Uganda - 0.9 km / 0.6 mi
Embassy of France - 1.4 km / 0.9 mi
Embassy of Sweden - 1.7 km / 1 mi
Embassy of Sudan - 1.7 km / 1 mi
Owino Market/Kampala - 2 km / 1.2 mi
The Acacia Mall - 2.2 km / 1.4 mi
British High Commission - 2.5 km / 1.5 mi
Kisementi - 2.5 km / 1.5 mi
Mulago National Specialized Hospital - 2.6 km / 1.6 mi
Makerere University - 2.6 km / 1.6 mi
Uganda National Museum - 2.7 km / 1.7 mi
Gaddafi National Mosque - 2.9 km / 1.8 mi
Destreet Art Gallery - 2.9 km / 1.8 mi
Synagogue Church of All Nations - 3.1 km / 1.9 mi
The preferred airport for Kampala Serena Hotel is Entebbe Intl. Airport (EBB) - 42.1 km / 26.1 mi

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 48 hours
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Individually-wrapped food options are available for lunch
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: UGX 242750 per person (one-way)
  • Rollaway bed fee: UGX 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Kintu Road, Kampala, 256, Uganda