Mercure Aix-en-Provence La Duranne Gare TGV

Check-in

Check-in is from 2:30 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. The property’s restaurant is open from Sunday to Thursday 7-9:30 PM only.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at Restaurant de L Arbois, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pole d'Activites d'Aix en Provence - 0.1 km / 0.1 mi
Aix-Marseille Golf - 2 km / 1.2 mi
Golf La Cabre d'Or - 5.3 km / 3.3 mi
Roquefavour Aqueduct - 5.6 km / 3.5 mi
Jardins d'Albertas - 7.4 km / 4.6 mi
Arena du Pays d'Aix - 8 km / 5 mi
Speedwater Park - 9.6 km / 5.9 mi
Plan de Campagne - 9.9 km / 6.1 mi
Parc du Griffon - 10.3 km / 6.4 mi
Montagne Ste-Victoire - 10.6 km / 6.6 mi
Château de Vauvenargues - 10.6 km / 6.6 mi
Vasarely Foundation - 10.7 km / 6.6 mi
Paul Cezanne University - 11 km / 6.8 mi
Set Golf - 11 km / 6.9 mi
La bastide du Jas de Bouffan - 11.1 km / 6.9 mi
The nearest major airport is Marseille - Provence Airport (MRS) - 17.1 km / 10.7 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 7
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Pet max weight (per pet) in lb is 44
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 100 per stay
• A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.