Name: Mercure Hai Phong
Address: 12 Lach Tray Street Le Chan Ward, Hai Phong, 180000, VN
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Hai Phong

Check in 2:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Create lifelong memories at Mercure Hai Phong, where family adventures begin and smiles are guaranteed for every age, you'll be 5 minutes drive to Aeon mall lê chân hải phòng and 35 minutes drive to VinWonders Vũ Yên. This family-friendly hotel is 50 minutes drive to Do Son Beach and 105 minutes drive to Cat Ba National Park.

Ideal for families, our rooms come with rainfall showerhead, complimentary high-speed WiFi, daily housekeeping, a 49-inch flat-screen TV, a private bathroom with premium toiletries, air conditioning, room service and a fully-stocked minibar, rollaway beds and extra space for little ones. Conveniences include a full kitchen, an alam clock, an in-room safe, a phone, a desk, an iron and ironing board, a kitchenette and bathrobes.

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Property Details

Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Proposal/romance packages available
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 6
No single-use plastic stirrers
Conference space size (meters) - 345
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Water dispenser
Conference center
Electric car charging station
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Health or beauty spa nearby
Reception hall
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Change of towels (on request)
Wedding services
Full-service spa
Elevator door width (inches) - 36
Couples/private dining
Elevator door width (centimeters) - 91
Children's toys
Water-efficient showers only
Children's games
Luggage storage
Grocery/convenience store
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Sauna
Free self parking
Conference space
Free valet parking
Computer station
Pool sun loungers
Conference space size (feet) - 3714
Concierge services
Year Built - 2012
Total number of rooms - 233
Number of floors - 28

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hai Phong? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lach Tray Stadium - 0.2 km / 0.1 mi
Hai Phong Opera House - 1 km / 0.7 mi
Tam Bac Lake - 1.3 km / 0.8 mi
Queen of the Rosary Cathedral - 1.4 km / 0.9 mi
Hai Phong Museum - 1.5 km / 0.9 mi
Du Hang Pagoda - 1.8 km / 1.1 mi
Conference Center Hai Phong - 1.8 km / 1.1 mi
Aeon mall lê chân hải phòng - 2.7 km / 1.7 mi
Parkson TD Plaza - 2.9 km / 1.8 mi
Navy Museum - 3.4 km / 2.1 mi
QSI International School of Haiphong - 5 km / 3.1 mi
Doson Industrial Zone - 14.9 km / 9.2 mi
VinWonders Vũ Yên - 16.4 km / 10.2 mi
Elephant Mountain - 17.2 km / 10.7 mi
BRG Ruby Tree Golf Resort - 18.3 km / 11.4 mi
The preferred airport for Mercure Hai Phong is Haiphong (HPH-Cat Bi) - 6.6 km / 4.1 mi

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is required for transportation to and from this property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQIA+ friendly
No rollaway/extra beds available
Parking height restrictions apply
Contactless check-in is available
Car required

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately VND 270000 per person
Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

12 Lach Tray Street, Hai Phong, 180000, Vietnam

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Mercure Hai Phong