Name: Mercure Almaty City Center
Address: 53 Abylai Khan Avenue, Almaty, 50004, KZ
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Almaty

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Mercure Almaty City Center, where relaxation is an art form, you'll be steps from Gabit Musrepov Kazakh Theatre for Children and Youth and 14 minutes by foot from Green Bazaar. This spa hotel is 35 minutes drive to Shymbulak Ski Resort and 20 minutes walk to 28 Panfilov Heroes Memorial Park.

Rejuvenate with air conditioning, a fully-stocked minibar, premium bedding, a 42-inch flat-screen TV, daily housekeeping, room service, complimentary high-speed WiFi and in-room coffee & tea facilities, direct access to our luxury spa. Conveniences include an in-room safe, a desk, bathrobes and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Children eat free breakfast - 12
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of hot tubs - 1
Designated smoking areas
Tours/ticket assistance
Comprehensive food waste policy
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Horse riding nearby
Water dispenser
Electric car charging station
Breakfast available (surcharge)
Turkish bath/Hammam
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Organic food
Banquet hall
Humane animal treatment
Meeting rooms
Change of bed sheets (on request)
Change of towels (on request)
Full-service spa
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Library
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Designated smoking areas (fines apply)
Sauna
Hiking/biking trails nearby
Steam room
Free self parking
Computer station
Hair salon
ATM/banking
Concierge services
Total number of rooms - 117

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Gourdet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gabit Musrepov Kazakh Theatre for Children and Youth - 0.2 km / 0.1 mi
Green Bazaar - 1.2 km / 0.7 mi
MEGA Park - 1.3 km / 0.8 mi
Zenkov Cathedral - 1.3 km / 0.8 mi
Hippodrome - 1.6 km / 1 mi
28 Panfilov Heroes Memorial Park - 1.7 km / 1 mi
Almaty Cathedral - 1.7 km / 1.1 mi
Almaty Opera House - 2 km / 1.2 mi
Nedelka Park - 2 km / 1.2 mi
Museum of Kazakh Musical Instruments - 2.1 km / 1.3 mi
Central Park of Culture and Leisure - 2.6 km / 1.6 mi
Lermontov Russian Drama Theatre - 2.7 km / 1.7 mi
Respublika Alanghy - 3 km / 1.9 mi
St Nicholas Cathedral - 3.1 km / 1.9 mi
Kazakhstan Independence Monument - 3.1 km / 1.9 mi
The nearest major airport is Almaty (ALA-Almaty Intl.) - 13.6 km / 8.5 mi

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Green Key (Foundation for Environmental Education)

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately KZT 10000 per person
Airport shuttle fee: KZT 10000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

53 Abylai Khan Avenue, Almaty, 50004, Kazakhstan

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