Hilton Garden Inn Cali Ciudad Jardin

Check-in

Check-in is from 3:00 PM until 5:00 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

For lunch or dinner, stop by Agua de Mar, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jardin Plaza Shopping Center - 0.2 km / 0.1 mi
Centro Comercial Aventura Plaza - 0.3 km / 0.2 mi
Universidad del Valle - 0.3 km / 0.2 mi
Las Velas Shopping Center - 0.8 km / 0.5 mi
Palmas Mall - 0.9 km / 0.5 mi
Lungavita Clinic - 0.9 km / 0.6 mi
Babilla Park - 1.1 km / 0.7 mi
Fundacion Valle del Lili - 1.1 km / 0.7 mi
Unicentro Shopping Center - 1.2 km / 0.8 mi
Holguines Trade Center - 1.3 km / 0.8 mi
Pontificia Universidad Javeriana Cali - 3 km / 1.9 mi
Universidad Icesi - 3.2 km / 2 mi
Universidad San Buenaventura Cali - 4 km / 2.5 mi
Las Garzas Park - 4.6 km / 2.9 mi
Premier Limonar Mall - 4.6 km / 2.9 mi
The nearest major airport is Alfonso Bonilla Aragon Intl. Airport (CLO) - 31.1 km / 19.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available

Pets

• Maximum number of pets per room 1
• Only dogs and cats are allowed
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.