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Banyan Tree Mayakoba

Banyan Tree Mayakoba

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from August 3 2026 to October 31 2026 (dates subject to change):

  • One of the dining venues

Take time to unwind at Banyan Tree Mayakoba, with comfort and wellness at the heart of every stay, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 40 minutes drive to Xcaret Eco Theme Park.

Pamper yourself thanks to mini-refrigerator, a fully-stocked minibar, a private balcony, room service, relaxing in-room massage, complimentary high-speed WiFi, a private bathroom with premium toiletries and rainfall showerhead, in-room treatments and spa robes. Conveniences include a phone, wheelchair-accessibility, an iron and ironing board, bathrobes and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Golf cart
  • Gated community
  • Proposal/romance packages available
  • Golf clubs (equipment)
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Braille or raised signage
  • Water skiing nearby
  • Tours/ticket assistance
  • Recycling
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 4
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Ecotours on site
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Games
  • Books
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Golfing on site
  • Well-lit path to entrance
  • Hiking/biking trails on site
  • Garden
  • Wedding services
  • Beach towels
  • Boat tours on site
  • Free bicycles on site
  • Pro shop
  • Golf caddy
  • Clubhouse
  • Private picnics
  • Couples/private dining
  • Designer stores on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Archery on site
  • Playground on site
  • Kayaking on site
  • Terrace
  • Tennis on site
  • Hair salon
  • Golf course on site
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Pool umbrellas
  • Number of meeting rooms - 4
  • Conference space size (meters) - 308
  • Sailing on site
  • On private beach
  • Golf lessons available nearby
  • Parasailing nearby
  • Wheelchair accessible (may have limitations)
  • Fishing nearby
  • Food and water bowls
  • Secured parking
  • Beach umbrellas
  • Windsurfing nearby
  • Skydiving nearby
  • Spa treatment room(s)
  • Health club
  • Full-service spa
  • Yoga classes/instruction on site
  • Cave exploring/spelunking nearby
  • Cooking classes on site
  • Lifeguard on site
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Beach sun loungers
  • Pool sun loungers
  • Conference space size (feet) - 3310
  • 24-hour business center
  • Year Built - 2009
  • Total number of rooms - 161
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 1:00 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2 km / 1.3 mi
Chun-Zumbul (diving site) - 2.6 km / 1.6 mi
Gran Coyote Golf - 3.6 km / 2.2 mi
Playa Xcalacoco - 4.8 km / 3 mi
Tres Rios Ecopark - 5.7 km / 3.6 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 7.4 km / 4.6 mi
Punta Esmeralda Beach - 7.6 km / 4.7 mi
Temazcal Natura - 8.2 km / 5.1 mi
Playa 88 - 8.7 km / 5.4 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.5 mi
Mario Villanueva Madrid - 9 km / 5.6 mi
Plaza Las Americas - 9.6 km / 6 mi
Super Chedraui Selecto Avenida 10 - 9.9 km / 6.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi
The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.47 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal Chetumal, Playa del Carmen, QROO 77710, Mexico
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