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Hacienda Santa Cruz

Hacienda Santa Cruz

Mérida YUC
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from March 24 2026 to March 22 2028 (dates subject to change).

Surrender to tranquility the moment you step into Hacienda Santa Cruz, where relaxation is an art form, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 30 minutes drive to Plaza Grande and 30 minutes drive to Municipal Palace of Merida.

Rejuvenate with air conditioning, daily housekeeping, a private bathroom with premium toiletries, complimentary high-speed WiFi, a fully-stocked minibar, rainfall showerhead, a 42-inch flat-screen TV and premium bedding, direct access to our luxury spa. Conveniences include wheelchair-accessibility, an in-room safe, a phone, an iron and ironing board and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

  • Shopping on site
  • Banquet hall
  • Proposal/romance packages available
  • Health or beauty spa nearby
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Spa treatment room(s)
  • Number of outdoor pools - 2
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Wheelchair accessible – no
  • No accessible shuttle
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Spa services on site
  • Ecotours nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Terrace
  • ATM/banking
  • Concierge services
  • Year Built - 1640
  • Total number of rooms - 25
  • Number of floors - 1

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Grutas de Tzabnah - 9.7 km / 6.1 mi
Estadio de Beisbol Kukulkan - 10.3 km / 6.4 mi
Kukulcan Stadium - 10.6 km / 6.6 mi
Mercado Municipal Lucas de Gálvez - 11.9 km / 7.4 mi
Museum of the City of Merida - 12 km / 7.5 mi
La Mejorada Park - 12.2 km / 7.6 mi
Iglesia La Mejorada - 12.3 km / 7.6 mi
Pasaje de La Revolución - 12.4 km / 7.7 mi
Mérida Cathedral - 12.4 km / 7.7 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY - 12.4 km / 7.7 mi
Palacio del Gobernador - 12.5 km / 7.8 mi
Statue of Hideyo Noguchi - 12.5 km / 7.8 mi
Centro Cultural El Olimpo - 12.5 km / 7.8 mi
Hidalgo Park - 12.5 km / 7.8 mi
Museum of the Yucatecan Song - 12.6 km / 7.8 mi
The preferred airport for Hacienda Santa Cruz is Mérida International Airport (MID) - 10.6 km / 6.6 mi

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Contactless check-in is available
  • Essential workers only - NO
  • No elevators

Pets

  • Pets not allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC 97315, Mexico
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