Hotel & Spa La Mansión del Burro Azul

Check-in

Check-in is from 1:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Los Fundadores - 0.3 km / 0.2 mi
Casa de la Zacatecana Museum - 0.3 km / 0.2 mi
Convent and Temple of Santa Cruz - 0.4 km / 0.2 mi
Temple of Santa Cruz - 0.5 km / 0.3 mi
Ignacio Mena Rosales House of Culture - 0.5 km / 0.3 mi
Templo y Convento de la Santa Cruz - 0.5 km / 0.3 mi
Plaza de Armas - 0.5 km / 0.3 mi
Querétaro Contemporary Art Museum - 0.5 km / 0.3 mi
Government Palace - 0.6 km / 0.3 mi
Church of the Congregation of Our Lady of Guadeloupe - 0.6 km / 0.4 mi
Alameda Hidalgo Park - 0.7 km / 0.4 mi
Querétaro Regional Museum - 0.7 km / 0.4 mi
San Francisco Temple - 0.7 km / 0.4 mi
Zenea Garden - 0.7 km / 0.5 mi
Mercado Artesanal Querétaro - 0.8 km / 0.5 mi
The preferred airport for Hotel & Spa La Mansión del Burro Azul is Queretaro Intl. Airport (QRO) - 33.3 km / 20.7 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Alcohol is not served at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No alcohol served onsite
• No elevators

Pets

• Service animals not allowed
• Pets not allowed