La Cisterna

Check-in

Check-in is from 2:00 PM until 11:30 PM.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - midnight. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

For lunch or dinner, stop by Le Terrazze, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Medieval Criminal and Torture Museum - 0.1 km / 0.1 mi
Galleria Continua - 0.1 km / 0.1 mi
Piazza della Cisterna - 0.1 km / 0.1 mi
Museo Civico - 0.1 km / 0.1 mi
Torre Rognosa - 0.1 km / 0.1 mi
Collegiate Church of Santa Maria Assunta - 0.1 km / 0.1 mi
Casa e Torre Campatelli - 0.1 km / 0.1 mi
San Gimignano Pro Loco Association - 0.1 km / 0.1 mi
Torre Grossa - 0.1 km / 0.1 mi
Loggia del Comune - 0.1 km / 0.1 mi
San Gimignano Communal Palace - 0.1 km / 0.1 mi
Piazza Luigi Pecori - 0.1 km / 0.1 mi
Piazza delle Erbe - 0.1 km / 0.1 mi
Piazza Duomo - 0.2 km / 0.1 mi
Podesta's Palace - 0.2 km / 0.1 mi
The preferred airport for La Cisterna is Florence Airport, Peretola (FLR) - 68.5 km / 42.6 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
• A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.