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Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from February 10 2026 to April 26 2026 (completion date subject to change). The following areas are affected:

  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Elevate your travel experience to an art form at Grand Riviera Princess - All Inclusive, where every moment is crafted for discerning guests, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive property is 20 minutes drive to Playa del Carmen Main Beach and 25 minutes drive to Maroma Beach.

Indulge in five-star comfort with air conditioning, a fully-stocked minibar, a flat-screen TV, daily housekeeping, a private bathroom with premium toiletries, in-room coffee & tea facilities, jetted bathtub and a private pool, premium linens and personalised service. Conveniences include bathrobes, a desk, an iron and ironing board, a phone and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Free water park access
  • Proposal/romance packages available
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Outdoor entertainment area
  • Free reception
  • Pool umbrellas
  • Number of meeting rooms - 5
  • Conference space size (meters) - 504
  • Free WiFi
  • Number of bars/lounges - 15
  • Number of poolside bars - 3
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of beach bars - 2
  • Number of outdoor pools - 12
  • Number of swim-up bars - 3
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • No accessible shuttle
  • Vegetarian menu options available
  • Outdoor tennis courts - 6
  • Free breakfast
  • Multilingual staff
  • Evening entertainment
  • Daily
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Basketball on site
  • Uncovered parking
  • Banquet hall
  • Humane animal treatment
  • Music library
  • Reception hall
  • Table tennis
  • Beach umbrellas
  • Splash pad
  • Nightclub
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Volleyball on site
  • Wheelchair accessible – no
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Archery on site
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 10
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free pool cabanas
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 5425
  • Concierge services
  • Year Built - 2007
  • Total number of rooms - 674
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 10 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 15 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 2 km / 1.2 mi
Chun-Zumbul (diving site) - 2.2 km / 1.4 mi
El Camaleón Mayakoba Golf Course - 3.1 km / 1.9 mi
Gran Coyote Golf - 3.2 km / 2 mi
Punta Esmeralda Beach - 4.7 km / 2.9 mi
28 de Julio Square - 5.3 km / 3.3 mi
Guadalupe Church - 6.4 km / 4 mi
Playa 88 - 6.9 km / 4.3 mi
Temazcal Natura - 7 km / 4.3 mi
Playa Avenida Colosio - 7.1 km / 4.4 mi
Tres Rios Ecopark - 7.2 km / 4.5 mi
Plaza Las Americas - 7.4 km / 4.6 mi
Super Chedraui Selecto Avenida 10 - 8.1 km / 5 mi
Mario Villanueva Stadium Madrid - 8.3 km / 5.1 mi
Playa 38 - 8.4 km / 5.2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42 km / 26.1 mi
Cancun Intl. Airport (CUN) - 50.1 km / 31.1 mi
Tulum Intl. Airport (TQO) - 113.1 km / 70.3 mi

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • No elevators

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710, Mexico
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