Xcacel Dreams Jungle Suites & Spa

Check-in

Check-in is from 12:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xcacel Beach - 0.7 km / 0.4 mi
Xcacel-Xcacelito Sanctuary - 3.7 km / 2.3 mi
Xcacelito Beach - 3.7 km / 2.3 mi
El Toh Ecopark - 4.6 km / 2.9 mi
Riviera Maya Golf Club - 4.9 km / 3 mi
Aktun Chen - 4.9 km / 3 mi
Xel-Há Park - 5.2 km / 3.2 mi
Dos Ojos Cenote - 8.1 km / 5 mi
Hekab Be Biblioteca - 9 km / 5.6 mi
Akumal Beach - 9.3 km / 5.7 mi
Akumal Ecological Center - 9.3 km / 5.8 mi
Pet Cemetery Cenote - 9.3 km / 5.8 mi
Maya Adrenaline - 9.4 km / 5.8 mi
LabnaHa Ecopark Adventures - 9.4 km / 5.9 mi
Cenotes Labnaha - 9.5 km / 5.9 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 61.3 km / 38.1 mi
Cozumel Intl. Airport (CZM) - 61.8 km / 38.4 mi
Cancun Intl. Airport (CUN) - 100.1 km / 62.2 mi

• 24-hour pool access
• Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• Beach nearby
• Noise-free rooms not guaranteed
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed