Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Casa de Rosa, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.1 km / 0.1 mi
Chac Mool Beach - 1.4 km / 0.9 mi
La Isla Shopping Mall - 1.5 km / 0.9 mi
El Sol de Cancun - 1.5 km / 1 mi
Tequila Museum - 1.6 km / 1 mi
Forum By The Sea Mall - 1.8 km / 1.1 mi
Isla Dorada - 1.9 km / 1.2 mi
Forum Beach - 1.9 km / 1.2 mi
Cancun Convention Center - 2 km / 1.3 mi
Plaza Caracol Mall - 2 km / 1.3 mi
UltraMar Ferry Terminal - 2.1 km / 1.3 mi
Caracol Beach - 2.2 km / 1.4 mi
Kukulcan Plaza Shopping Mall - 2.4 km / 1.5 mi
Gaviota Azul Beach - 2.4 km / 1.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 21.7 km / 13.5 mi
Tulum Intl. Airport (TQO) - 176.7 km / 109.8 mi

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Green Globe

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 85.40 per accommodation, per night