Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, where every moment is designed to delight both kids and parents, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from La Isla Shopping Mall. This all-inclusive property is 20 minutes drive to Delfines Beach and 15 minutes drive to Iberostar Cancun Golf Course.

Kids stay happy thanks to room service, a fully-stocked minibar, complimentary high-speed WiFi, premium bedding, in-room coffee & tea facilities, daily housekeeping, relaxing in-room massage and mini-refrigerator, kid-friendly amenities and movie nights. Conveniences include an alam clock, an in-room safe, a phone, bathrobes and an iron and ironing board.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. This Mediterranean property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Free water park access
  • Proposal/romance packages available
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Water skiing nearby
  • Parking onsite
  • Internet access
  • Tours/ticket assistance
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Evening entertainment
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Guest education on local ecosystems and culture
  • Banquet hall
  • Wheelchair accessible
  • Humane animal treatment
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Couples/private dining
  • Designer stores on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Children's club
  • Business center
  • 24-hour front desk
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby
  • Playground on site
  • Library
  • Designated smoking areas (fines apply)
  • Terrace
  • Hair salon
  • ATM/banking
  • Concierge services
  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Airport transportation
  • Free reception
  • Pool umbrellas
  • Number of meeting rooms - 5
  • Conference space size (meters) - 532
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Ecotours nearby
  • Coffee/tea in common areas
  • Splash pad
  • Nightclub
  • Windsurfing nearby
  • Full-service spa
  • Off-street parking
  • Cooking classes on site
  • Number of restaurants - 10
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Beach cabanas (surcharge)
  • Conference space
  • Free valet parking
  • Waterslide
  • Beach sun loungers
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5726
  • Total number of rooms - 458
  • Number of floors - 6

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Casa de Rosa, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.1 km / 0.1 mi
Chac Mool Beach - 1.4 km / 0.9 mi
La Isla Shopping Mall - 1.5 km / 0.9 mi
Tequila Museum - 1.6 km / 1 mi
Forum By The Sea Mall - 1.8 km / 1.1 mi
Isla Dorada - 1.9 km / 1.2 mi
Yamil Lu'um Archaeological Zone - 1.9 km / 1.2 mi
Forum Beach - 1.9 km / 1.2 mi
Cancun Convention Center - 2 km / 1.3 mi
Plaza Caracol Mall - 2 km / 1.3 mi
UltraMar Ferry Terminal - 2.1 km / 1.3 mi
Caracol Beach - 2.2 km / 1.4 mi
Kukulcan Plaza Shopping Mall - 2.4 km / 1.5 mi
Gaviota Azul Beach - 2.4 km / 1.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 21.7 km / 13.5 mi
Tulum Intl. Airport (TQO) - 176.7 km / 109.8 mi

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Green Globe

Pets

  • Pets not allowed

Location

Zona Hotelera, Cancun, QROO 77500, Mexico
See all nearby