Name: Cozumel Palace - All-Inclusive
Address: Avenida Rafael E Melgan Km 1-5, Cozumel, 77600, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Cozumel QROO

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Cozumel Palace - All-Inclusive, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of Punta Langosta Pier and Cozumel Maritime Terminal. This all-inclusive property is 45 minutes drive to Ferry to Cozumel and 55 minutes drive to Xplor Theme Park.

Kids stay happy thanks to premium bedding, room service, jetted bathtub, a fully-stocked minibar, a 40-inch flat-screen TV, cable & satellite channels, daily housekeeping and streaming services, kid-friendly amenities and movie nights. Conveniences include an iron and ironing board, a phone, bathrobes, a desk and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Free full breakfast
Pool umbrellas
Free wired internet
Sailing nearby
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 3
Number of swim-up bars - 1
Bicycle rentals nearby
Tours/ticket assistance
Scuba diving on site
Airport transportation (surcharge)
Accessible airport shuttle
No accessible shuttle
Free breakfast
Parasailing nearby
Multilingual staff
Evening entertainment
Daily
Ecotours nearby
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Snorkeling on site
Wheelchair accessible (may have limitations)
Banquet hall
Dock
Beach umbrellas
Windsurfing nearby
Spa treatment room(s)
Health club
Arcade/game room
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Beach towels
Elevator door width (inches) - 43
Elevator door width (centimeters) - 109
Luggage storage
Porter/bellhop
Children's club
24-hour front desk
Playground on site
Number of restaurants - 4
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Terrace
Beach sun loungers
Hair salon
Access to nearby outdoor pool
ATM/banking
Concierge services
Number of buildings/towers - 1
Total number of rooms - 169
Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Bugambilias, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Palacio Municipal - 0.7 km / 0.5 mi
Stingray Beach - 1 km / 0.6 mi
Plaza Punta Langosta - 1.1 km / 0.7 mi
Punta Langosta Pier - 1.2 km / 0.7 mi
Punta Langosta Cruise Terminal - 1.2 km / 0.7 mi
Rafael E Melgar Statue - 1.3 km / 0.8 mi
Playa Caletita - 1.4 km / 0.9 mi
Villa Blanca Reef - 1.4 km / 0.9 mi
Museo de la Isla de Cozumel - 2 km / 1.2 mi
Cozumel Marine World - 2.1 km / 1.3 mi
San Miguel Church - 2.1 km / 1.3 mi
Central Plaza - 2.1 km / 1.3 mi
Benito Juarez Park - 2.1 km / 1.3 mi
"Benito Juarez" Municipal Market - 2.2 km / 1.4 mi
Cozumel Maritime Terminal - 2.3 km / 1.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 4.6 km / 2.9 mi
Cancun Intl. Airport (CUN) - 87.1 km / 54.1 mi
The preferred airport for Cozumel Palace - All-Inclusive is Cancun Intl. Airport (CUN).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.

Hotel policies

General

Professional property host/manager

Pets

Pets not allowed

Other charges

Airport shuttle fee: USD 61 per person (roundtrip)
Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO 77600, Mexico

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