Cozumel Palace - All-Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Bugambilias, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Palacio Municipal - 0.7 km / 0.5 mi
Stingray Beach - 1 km / 0.6 mi
Plaza Punta Langosta - 1.1 km / 0.7 mi
Punta Langosta Cruise Terminal - 1.2 km / 0.7 mi
Rafael E Melgar Statue - 1.3 km / 0.8 mi
Playa Caletita - 1.4 km / 0.9 mi
Villa Blanca Reef - 1.4 km / 0.9 mi
Museo de la Isla de Cozumel - 2 km / 1.2 mi
Cozumel Marine World - 2.1 km / 1.3 mi
San Miguel Church - 2.1 km / 1.3 mi
Central Plaza - 2.1 km / 1.3 mi
Benito Juarez Park - 2.1 km / 1.3 mi
"Benito Juarez" Municipal Market - 2.2 km / 1.4 mi
Cozumel Maritime Terminal - 2.3 km / 1.4 mi
Cozumel Fiscal Pier Ferry Terminal - 2.4 km / 1.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 4.6 km / 2.9 mi
Cancun Intl. Airport (CUN) - 87.1 km / 54.1 mi
The preferred airport for Cozumel Palace - All-Inclusive is Cancun Intl. Airport (CUN).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager

Pets

• Pets not allowed