Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Hotel Zihua Caracol

Hotel Zihua Caracol

Zihuatanejo GRO
Check in 3:00 PM
Check out 11:00 AM
Create lifelong memories at Hotel Zihua Caracol, where family adventures begin and smiles are guaranteed for every age, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 1 minutes walk to Zihuatanejo Bay and 9 minutes walk to Kioto Plaza.

Ideal for families, our rooms come with complimentary high-speed WiFi, a private bathroom with premium toiletries, air conditioning, a 30-inch flat-screen TV and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include an in-room safe.

See all nearby hotels

Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.

  • Uncovered parking
  • Banquet hall
  • Wheelchair accessible – no
  • Luggage storage
  • Parking (limited spaces)
  • Express check-out
  • Pool umbrellas
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 2
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Barbecue grill(s)
  • Upper floors accessible by stairs only
  • Golfing nearby
  • Ecotours nearby
  • Smoke-free property
  • Garden
  • Number of coffee shops/cafes - 1
  • Free self parking
  • Terrace
  • Pool sun loungers
  • Number of buildings/towers - 1
  • Total number of rooms - 30
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Restaurante Los Caracoles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Madera Beach - 0.1 km / 0.1 mi
Zihuatanejo Bay - 0.2 km / 0.2 mi
Kioto Plaza - 0.5 km / 0.3 mi
Principal Beach - 0.7 km / 0.5 mi
Archaeological Museum of the Great Coast - 0.8 km / 0.5 mi
Municipal Market - 0.9 km / 0.6 mi
Fisherman's Walk - 1 km / 0.6 mi
Zihuatanejo Pier - 1.2 km / 0.7 mi
Playa Contramar - 1.5 km / 0.9 mi
Contramar Beach - 2 km / 1.3 mi
La Ropa Beach - 2.3 km / 1.4 mi
Virgin of the Tree - 2.5 km / 1.5 mi
Las Gatas Beach - 4.1 km / 2.6 mi
Riscal Beach - 5.9 km / 3.7 mi
Vista Hermosa Beach - 8.2 km / 5.1 mi
The preferred airport for Hotel Zihua Caracol is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12.6 km / 7.8 mi

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Beach nearby
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO 40880, Mexico
See all nearby