Sign in or create an account and get access to member only exclusive rates

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar Zona Hotelera), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This luxury resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.

  • Dry cleaning/laundry service
  • Vegetarian breakfast available
  • Beach yoga on site
  • Parking (limited spaces)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of outdoor pools - 4
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Free beach club on site
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Locally-owned & organized tours & activities
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Walkway to water
  • Children's games
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 4
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free beach cabanas
  • Free self parking
  • Free valet parking
  • Free pool cabanas
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. The dining venues at this property offer vegan menu items.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Mercado Playa del Carmen - 4.3 km / 2.7 mi
3D Museum of Wonders - 4.4 km / 2.7 mi
Calle Corazón - 4.5 km / 2.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO 77710, Mexico