BE Destination Tulum

Check-in

Check-in is from 4:00 PM until 11:30 PM. Guests must be at least 21 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Mare´zia, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 1 km / 0.6 mi
Ven a la Luz Sculpture - 1.9 km / 1.2 mi
Playa Akun - 4.1 km / 2.5 mi
SFER IK - 5.2 km / 3.2 mi
Beach - 5.5 km / 3.4 mi
Jaguar Park - 5.9 km / 3.6 mi
Tulum National Park - 6 km / 3.7 mi
Jaguar Viewpoint Tulum - 6.1 km / 3.8 mi
Las Palmas Public Beach - 7.4 km / 4.6 mi
Hunab Lifestyle Center - 8.1 km / 5.1 mi
Playa Paraiso - 8.3 km / 5.1 mi
Holistika Art Walk - 10 km / 6.2 mi
Dos Aguas Park - 10.5 km / 6.6 mi
Hospital de Tulum - 10.8 km / 6.7 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi
Cancun Intl. Airport (CUN) - 126.1 km / 78.4 mi
The preferred airport for BE Destination Tulum is Cancun Intl. Airport (CUN).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 15 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Children not allowed
• No elevators

Pets

• Service animals not allowed
• Pets not allowed